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Terms and Conditions

Neshpal Real Estate Terms and Conditions

Effective Date: 10th January 2025

Welcome to Neshpal Real Estate. By accessing or using our website, services, or engaging with us in any property-related transaction, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

  • “Company” / “We” / “Us” – refers to Neshpal Real Estate.

  • “Client” / “You” – refers to any individual, company, or entity engaging with Neshpal Real Estate.

  • “Services” – refers to property sales, leasing, marketing, consultancy, advisory, and any other related services provided.

2. Scope of Services

  • Neshpal Real Estate acts as a property consultant, agent, and advisor, facilitating transactions between property owners, developers, and prospective tenants or buyers.

  • We do not guarantee the completion of any transaction, as final agreements are subject to third-party approvals (e.g., landlords, developers, financiers, and government regulators).

3. Property Listings & Information

  • All property details provided (e.g., floor area, pricing, availability, specifications) are based on information supplied by landlords, developers, or sellers.

  • While we make every effort to ensure accuracy, Neshpal Real Estate does not warrant or guarantee that all information is complete, up-to-date, or free from errors.

  • Clients are encouraged to conduct independent due diligence before making decisions.

4. Fees & Payments

  • Our consultancy, agency, or brokerage fees will be communicated in writing prior to engagement.

  • All fees must be paid as per agreed timelines. Late payments may attract penalties.

  • Service charges, taxes (including VAT), and third-party costs are the responsibility of the client, unless otherwise agreed in writing.

5. Client Responsibilities

  • Clients must provide accurate and complete information when engaging Neshpal Real Estate.

  • Clients must comply with applicable laws, regulations, and contractual obligations relating to property ownership, leasing, and transactions.

  • Any fraudulent, misleading, or incomplete disclosure by the client will be deemed a breach of these terms.

6. Confidentiality & Data Protection

  • We respect client confidentiality and handle all personal and business information in line with Kenya’s Data Protection Act, 2019.

  • However, information may be shared with landlords, developers, legal advisors, or relevant authorities where necessary to facilitate a transaction.

7. Liability Disclaimer

  • Neshpal Real Estate is not liable for:

    • Market fluctuations affecting property value.

    • Decisions made by landlords, developers, or financiers.

    • Delays caused by government approvals or legal processes.

    • Any indirect, incidental, or consequential losses.

  • Our liability is limited strictly to the value of consultancy fees paid to us by the client for the specific transaction in question.

8. Intellectual Property

  • All website content, branding, brochures, and marketing material created by Neshpal Real Estate remain our intellectual property.

  • Clients may not reproduce, copy, or distribute such materials without prior written consent.

9. Termination of Engagement

  • Either party may terminate the engagement with written notice.

  • Any fees due up to the date of termination remain payable.

  • Termination does not affect accrued rights or obligations.

10. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the Republic of Kenya.

  • Any disputes shall be subject to arbitration in Nairobi, in accordance with the Arbitration Act (1995), before resorting to court litigation.

11. Amendments

  • Neshpal Real Estate reserves the right to update these Terms & Conditions at any time. Changes will be communicated via our website or official correspondence.

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